Cypress Mountain Resort: Nov 18th- April 17th 2016/17

Nordic Cafe/Hollyburn Lodge Supervisor:

• Supervised 4-5 employees working in a kitchen and serving environment.

• Trained employees on everyday operation, open/closing, cash out.

• Placed weekly food orders and kitchen supply orders.

• Inventory

• Dealt with POS, Customer and Employee quires and issues.

 

Dillon Bros. Roofing: April- July 2016

Shop Manager:

• Created and rendered flyers and managed Social Media (Facebook)

• Secured new business through follow ups with quoted clients via phone call, e-mail, and face to face

• Cut and bent custom metal

• Inventory and orders

• Labourer

• GAF Shingle System Installation certificate

 

Dagmar Ski Resort: Dec 2015- March 2016

Customer Service/Bar Dec 2011 - March 2012

• Provided information to customers about the resort, sold tickets, processed coupons.

• Collaborated with co-workers to ensure maximum efficiency in the workplace.

• Thrived in fast paced environment and high pressure situations.

• Able to serve multiple food orders accurately.

• Maintained resort cleanliness including emptying garbage, tidying bathrooms, wiping

tables, sweeping/vacuuming floors.

 

Glacier House Hotel & Resort: Summer/Fall 2015

Front Desk Agent/Housekeeping

• Handled check ins, check outs.

• Placed reservations, took deposits, addressed e-mails and phone calls.

• Breakfast prep, set up, take down and dish washing.

• Cleaned and set rooms for incoming guests in lodge and in cabins with kitchenettes.

   

Spectrum Resource Group: Spring/Summer 2015

Remote Camp- Second Cook:

• Prepped Salads, desserts, platters for 70 people.

• Maintained camp cleanliness.

• Served hot meals.

• Baking.

 

The Cabin: Boardshop, Bowling, Lounge: Sept 2014- May 2015

Server, Bartender, Retail Sales

• Bar tended and served using a vast selection of premium liquor.

• Maintained and operated bowling alley.

• Worked as retail sales person in the Boardshop.

 

Piste Off Supply Company: Winter Season 2012/2013- 2013-2014

Retail Shop Assistant Manager:

• Connected with customers and helped them to choose the items that suited them best.

• Created Purchase Orders.

• Assisted with placing next season product orders.

• Contacted sales representatives to place staff orders and deal with warranties.

• Handled customer complaints if any.

• Trained new staff on POS system and store operations.

 

Lakeside Golf Course: May 10th 2010 - Sept 2010

Hostess, Waitress, Bartender, Prep Cook:

• Handled golf product sales and tee time bookings.

• Served food and beverage providing optimal customer service.

• Responsibly served alcoholic beverages to the golf course’s clients.

• Provided Cart Girl service for a nine hole golf course using proper course etiquette and

professionalism.

• Memorized customer drink orders in order to serve them more efficiently.

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